Built for CPG brands

Know where every trade dollar goes.

Natora connects your deductions, promotions, rebates, and adjustments into one system so you can see which customers are profitable and which ones aren’t.

See the platform →

Platform

From deductions to customer profitability. One connected system.

Start with the dollars you’re losing today. Build toward understanding which customers actually make you money, and what to change when they don’t.

01

Deduction Management

Every retailer deduction matched against its originating promotion. Unmatched deductions get flagged for review. Recovered dollars tracked from dispute through resolution.

/Auto-match deductions to promo agreements and invoices
/Status tracking:OpenDisputedRecoveredWritten Off
/Full audit trail with approval logs and documentation
/Recoverable dollar estimates by retailer and period

02

Customer Investment Intelligence

See every dollar that touches a customer relationship. Promos, rebates, freight, slotting fees, and adjustments in one view. Net profit per case, per customer, with scenario modeling to plan what changes.

/Per-customer profitability across every investment bucket
/Net profit per case calculated from list price through every cost layer
/Scenario modeling to adjust any lever and compare three options side by side
/Exportable summaries for leadership presentations and annual planning

03

Trade Promotion Management

Plan, execute, and measure every trade dollar. Calendar view linked to SKUs, retailers, and budgets. Post-promo analysis built in.

/Promotion calendar with spend per retailer and SKU
/Planned vs. actual analysis
/Budget monitoring with accrued vs. remaining spend

04

Demand Planning

Bring open orders, CRM pipeline, and trade promos into one demand view. Reconcile forecasts against real orders and surface gaps before they become problems.

/Forecast vs. open orders reconciliation by SKU
/Pipeline-weighted demand signals from CRM
/Coverage ratio and commit confidence scoring

05

Data Pipeline & SKU Matching

Connect your ERP exports, broker data, and retailer spreadsheets without reformatting. Natora normalizes SKU names, units, and identifiers across every source.

/Ingest CSV, Excel, PDF in any schema or format
/Four-tier matching: exact, fuzzy, semantic, human review
/Works alongside NetSuite, SAP, QuickBooks

Interactive Demo

Explore the platform
natora.dev

Dashboard

Overview of customer investments and trade activity

$922.3K
Total Investment
Across all accounts
$4.27
Avg $ / Case
Weighted average
216K
Cases Shipped
6 accounts
4
Active Promos
2 running now
2
At-Risk Items
High rejection risk
By Account
View all →
Account$ / CaseInvestment
Kroger$4.50$274.5K
Walmart$4.40$316.8K
Target$4.20$142.8K
Costco$4.50$274.5K
H-E-B$4.10$110.7K
Investment Breakdown
Spend by category
Trade Promotions$612.4K
Off-Invoice$348.2K
Rebates$203.6K
Slotting / Fees$174.8K
Freight$101.2K
Recent Activity
6 items
Kroger Q1 investment updated
2h ago
Whole Foods – "Earth Day Organic Push" activated
5h ago
UNFI scanback reconciliation completed
1d ago
UNFI MCB – $12,400 high rejection risk
1d ago
$0B+
Spent on U.S. trade promotions annually
Source: Cadent Consulting Group, 2024
0%
Of promotions don’t break even
Source: McKinsey / Nielsen
00%
Of gross revenue lost to deductions
Source: Industry research

How It Works

See value before you commit.

Schedule a call and get a working proof of concept the same week. We build around your workflow, not the other way around.

01

Connect Your Data

Export deduction reports, promo calendars, and invoice files from your existing systems. Upload as-is, any format. We handle the cleanup and normalization.

.csv.xlsx.pdfNetSuiteSPS Commerce

We Normalize & Match

SKUs mapped across systems. Deductions linked to promotions. Customer names reconciled. Units converted. No manual reformatting required.

SKU MatchingUnit ConversionPromo Linking

See Results, Then We Build

Within days, your proof of concept shows matched vs. unmatched deductions, flagged charges, and recoverable dollars by retailer. From there, we configure the full platform around your specific accounts, your trade calendar, and your team’s workflow.

Deduction FlagsRecovery EstimatesCustom Configuration

Security

Your data stays yours.

Encrypted and isolated by default.

Encrypted everywhere

TLS 1.2+ in transit. AES-256 at rest.

Data isolation

Logically isolated per customer. Never co-mingled. Never used for training.

NDA available

We’ll sign an NDA before any data transfer. Just ask.

Find out what your deductions are really costing you.

We’ll run your data through the platform and show you what’s recoverable, and what your customer profitability actually looks like. No commitment.